Privacy policy

Last updated: 18 October 2026

Who we are

Chrome & Coast Prints is a trading name of Steve Peter White, a sole trader, 81 Kingfisher Avenue, Hythe, CT21 6QT, United Kingdom ("we", "us"). We are the controller of the personal information described here. Contact: hello@chromeandcoastprints.co.uk.

What we collect

Order information: your name, delivery and billing address, email address, phone number (if given) and the items you buy.
Payment information: payments are processed by Shopify Payments; we do not see or store your full card details.
Communications: messages you send us.
Device and browsing information collected by our online store platform and cookies, for example IP address and pages viewed, where you have agreed to non-essential cookies.
Marketing preferences, if you choose to subscribe to emails.

How we use it and our lawful bases

To process, produce, deliver and support your order, and handle returns and refunds (performance of a contract).
To meet legal, tax and accounting obligations (legal obligation).
To run, secure and improve our store and prevent fraud (legitimate interests).
To send marketing emails, only where you have opted in (consent, which you can withdraw at any time).

Who we share it with

Prodigi Group Ltd (our print-on-demand partner) receives your name, delivery address, contact details and order details so it can print and deliver your order. Prodigi may use couriers and print facilities to fulfil your order.
Shopify, which hosts our online store and processes payments.
Delivery carriers, payment providers and professional advisers where needed, and authorities where required by law.

We do not sell your personal information. Some of these providers may process data outside the UK; where they do, they are required to use appropriate safeguards recognised under UK data protection law.

How long we keep it

We keep order and transaction records for six years for tax and accounting purposes, and other information only as long as needed for the purposes above.

Your rights

Under UK data protection law you have the right to access, correct or delete your personal information, to restrict or object to its use, to data portability, and to withdraw consent. To exercise these rights, email hello@chromeandcoastprints.co.uk. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

Cookies

Our store uses cookies that are necessary for it to work and, with your consent, cookies for analytics and marketing. You can change your choices through the cookie banner.